Finance Monthly: The Pandemic Has Called For Touch-Free Authentication For All In The ‘New Normal’
When COVID-19 was confirmed as a pandemic back in March 2020, the World Health Organisation (WHO) encouraged people to not use cash. Since then, touch-free payments for shopping in-store have become a necessity for all consumers. However, as we see more stores reopen and people become more confident about shopping in-store, payments via PIN touchpads have started to return. As we find ourselves in the ‘new normal’, the global payments industry must now consider how to protect consumers from the pandemic and potential future health crises during the transaction process.